News

Half of Airbnb users in the U.S. are now interacting with its AI customer service agent
The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...
Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...
Airbnb flags slowing US travel demand as revenue forecast disappoints
Vacation rental platform Airbnb on Thursday forecast second-quarter revenue largely below Wall Street estimates and signaled ...
Airbnb expects slower growth in nights booked, amid ‘broader economic uncertainties’ in U.S.
Airbnb Inc. said it expects growth in a key demand gauge to ease in the second quarter following what the vacation-rental ...
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Airbnb’s Growth Plan, Wyndham’s New Forecast and Hyatt’s Trimmed Outlook
CEO Brian Chesky cited international expansion as a potential big driver of growth during the company’s earnings call on ...
Secretly recorded in your Airbnb? Oregon bill lays groundwork for victims to sue
Companies such as Airbnb and VRBO have policies against recording inside their units, but this bill would make it easier for ...
Airbnb CEO Brian Chesky’s Simple Rule for Healthier Co-Founder Fights Can Help Any Relationship
Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...
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Airbnb Reports 'Softness,' Looks to International and Hotels to Get Growth Mojo Back
Airbnb's CEO Brian Chesky said virtually all hoteliers will want Airbnb as a distribution channel. It plans to give them a ...
Airbnb's Outlook Miss Unsurprising as North America Takes Over -- Market Talk
ET - Airbnb's 2Q guidance falling short of Wall Street expectations isn't that surprising, given that the company has been indexing higher toward North America, which has seen consumer confidence ...
Airbnb emerges victorious in its latest tussle with Vrbo
Vrbo said it will stop ads that poking fun at overbearing and ubiquitous Airbnb hosts after an independent regulator said ...