Gene Hackman and his wife, Betsy Arakawa, tested negative for carbon monoxide poisoning, the Santa Fe Sheriffs Department in New Mexico said Friday, one day after they were found dead with their dog.

Santa Fe County Sheriff Adan Mendoza told NBC's “Today” show that investigators were trying to sort out conflicting stories about the doors. He said several doors were unlocked and a rear door was open, which allowed two dogs that survived to go in and out. He also said he thinks the front door was closed but unlocked.

The late Gene Hackman and Betsy Arakawa’s neighbors Daniel, Barbara and Aaron Lenihan tell PEOPLE about their life and relationship in Santa Fe, New Mexico: 'They seemed like real life partners, really,