Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, ...

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...

CEO Brian Chesky cited international expansion as a potential big driver of growth during the company’s earnings call on ...

Angela Yang; Director - Investor Relations; Airbnb Inc. Brian Chesky; Chairman of the Board, Chief Executive Officer, Co-Founder, Head of Community; Airbnb Inc. Elli ...

Oprah Winfrey, Do Won Chang, and Brian Chesky have also enjoyed billion-dollar successes after overcoming financial roadblocks.

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's first-quarter conference call on Thursday. Chesky said 50% of Airbnb's ...