How 911 calls actually work, according to a former emergency dispatcher

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...
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Android users can stream live video to 911 during emergencies

Android users will soon be able to stream live video to 911 dispatchers during an emergency or crisis. Google has reportedly begun rolling this feature out to a few regions around the globe, noting ...

Butler County 911 dispatchers adopt AI platform to speed-up emergency response

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...
ABC15 Arizona

Phoenix 911 dispatchers now use AI to handle non-emergency calls

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...