BECKLEY, WV (WVNS) – 911 dispatchers may be first responders we don’t think about a lot, but we are always thankful for them ...

The number of people seeking emergency care for heat-related issues grew faster than for non-heat-related health issues in mountain states and Texas.

The city said emergency 911 calls were being routed through Cathedral City, but that calls to the city's non-emergency line ...

A new feature for Android phone users can provide 911 dispatchers with live video of an emergency as it unfolds. The new feature also allows dispatchers to walk the caller through CPR and other ...

Jefferson County 9-1-1 dispatch shared on a Facebook post that AT&T service was experiencing a complete outage in the county, ...

OAKLAND COUNTY, Mich. – Emergency 911 calls in Oakland County were restored Thursday after a brief outage, according to the sheriff’s office. In a press release sent on Jan. 15, at around 11:20 a.m., ...

BRYAN, Texas (KBTX) - The Brazos County 911 District is testing an artificial intelligence assistant to handle non-emergency calls. The goal of the assistant is to reduce the workload on dispatchers ...

Extreme heat is increasingly the culprit behind 911 emergency calls among older and lower-income individuals and those living in the Intermountain West, new research out of the University of Arizona ...