Belmont County 911 dispatchers are answering calls a new way after the county implemented Next Generation 911 system that ...

AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...

The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

A new feature for Android phone users can provide 911 dispatchers with live video of an emergency as it unfolds. The new feature also allows dispatchers to walk the caller through CPR and other ...

The Putnam County Sheriff’s Office is currently hiring 911 emergency dispatchers to join its communications team.