The 911 operator who received Amanda Berry’s phone call is facing criticism for not remaining on the line with her until the police arrived, NBC News reported. During the call, Berry asked if police ...

Amanda Berry had been missing for 10 years when she made a desperate call to 911 — only to be dismissed by the dispatcher. Her escape from Ariel Castro's Cleveland home led to the rescue of two more ...

Read the transcript of the 911 call placed by Amanda Berry, who went missing at age 16 in 2003. Ms. Berry says she had been held captive in a Cleveland home. Three women who went missing separately ...