The Department of Education’s office for handling student loan complaints has a backlog of 27,000 after the Trump administration gutted the department of most of its staff. The Federal Student Aid ...

The Education Department disclosed the information in a May 15 court filing in response to a legal challenge lodged by the American Federation of Teachers. The teachers' union sued the Trump ...

An office housed in the U.S. Department of Education has a backlog of over 27,000 complaints from students and student loan borrowers, according to a letter sent by the department in response to Sen.

Key Points ・The Department of Education’s PSLF Buyback backlog had over 74,000 pending applications as of August 2025. ・Monthly court-mandated status reports have paused during the government shutdown ...

A key office in the Department of Education responsible for fielding grievances about student loans has a backlog of more than 27,000 complaints after losing nearly two-thirds of its staff. The ...

AFT sues to force action on Trump student loan forgiveness as processing backlogs mount and proposed PSLF rules stoke backlash.