Clienteling was once the exclusive domain of luxury brands, where personal relationships and bespoke service set the standard. Today, technology is helping to shatter these barriers. With capabilities ...

Convenience and time saving now decide whether consumers adopt new behaviors. In 2025, 57% of consumer respondents of an adMarketplace survey used AI for shopping because it saved time, and 55% ...

Connected consumers want shopping experiences that are fast, efficient and relevant to their needs. Mobile clienteling lets retailers give shoppers exactly what they want, anytime and anywhere ...

The marketing technique called clienteling is used by retail workers to establish long-term relationships with key customers. When applied to e-commerce, the practice is based on having access to data ...

As companies like Farfetch, Net-a-Porter and Nordstrom compete over luxury customers that are now spending more time online, tech-led VIP clienteling and personal styling services have been thrust ...

To receive the Vogue Business newsletter, sign up here. Zegna is introducing AI-powered recommendations to suggest products and outfits to its luxury customers, the company announced during Milan’s ...

Software firm commits to its largest R&D spend in company history to fund new capabilities, faster release cycles and unified data model NEW YORK — Jan. 12, 2025 — Aptos, a leader in unified commerce ...

With dark economic clouds gathering, Europe’s luxury brands would be wise to lean further into clienteling, an arsenal of tactics that were sharpened during the pandemic and have been lifting a ...

CHICAGO--(BUSINESS WIRE)--Chicago Atlantic Admin, LLC (“Chicago Atlantic”) announced that it acted as administrative agent on the funding of a senior secured term loan for Tulip.IO Inc. (“Tulip”), one ...

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least ...

At the annual two-day “Poshfest” event this weekend, Poshmark co-founder and CEO Manish Chandra unveiled two new app features helping sellers on the peer-to-peer marketplace engage with a wider ...