In the Star Trek universe, a master systems display (MSD) is the screen that appears behind Worf in “The Next Generation,” in the table in main engineering where Geordi La Forge hangs out, and in many ...

In getting ready for a Webinar entitled “CMDB Adoption in the Real World – Just How Real is it?” – it occurred to me that several of the most significant results could be summarized in what I might ...

Having written in more than one column that a CMDB is not a tree but a landscape and that a CMDB is not a “thing” – I feel compelled to revisit this discussion. No, I don’t intend to change my mind or ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...