In the AMR Research Report titled “CRM: Inflicting Pain or Profit,” December 2002, we set out to formally quantify the value of CRM. One of the steps in the research process was to have the top 12 CRM ...
On the seventh day of CRM, Chris Fritsch explained to me, how to integrate our CRM system with artificial intelligence. Click here to watch video. The ability to effectively manage client ...
Pini Yakuel, founder and CEO of Optimove, a profitable and rapidly-scaling business, has over a decade of experience in analytics-driven customer marketing, business consulting and sales. His passion ...
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