Microsoft Corp. is previewing the next major version of its Dynamics CRM (customer relationship management) software, code-named “Titan,” with a growing number of its partners in the run-up to the mid ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...