For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

Any company, no matter how diligent, can find itself suddenly thrust into a crisis due to internal or external factors. Incidents ranging from a product safety recall to a downturn in industry funding ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...

Walk into any office building and you’re likely to see an emergency evacuation plan posted on a wall with clear instructions on what to do in the event of a fire. The plan is something everyone hopes ...

When a business faces a crisis, the difference between collapse and comeback hinges on leadership. Rod Neuenschwander—turnaround strategist, Giftology co-founder, and the behind-the-scenes architect ...

In today's chronically online and connected world, news breaks fast. Effective crisis communication is paramount for any business – especially for security professionals. The ability to communicate ...

In an ideal world, a crisis would make an appointment. It would announce its imminent arrival several weeks in advance, giving organizations plenty of time to understand its potential impact and ...

Why a brand should have a social media PR crisis response plan in place, and how businesses have handled a social PR crisis of their own. A social media PR crisis response plan is a strategic ...

It’s easy to be in a leadership role during good times. You’re the equivalent of Oprah telling everyone in the audience that they just got a new car. But, when times are tough, that’s when you have to ...