Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The importance of employee learning is well-established. According to a report by LinkedIn, ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 9 years old. Customer service ...

Now more than ever, the importance of leadership development and customer service training is key to business success in today’s world. Akamai Training and Consulting is impacting companies in their ...

PICATINNY ARSENAL, N.J. - As a service provider organization, U.S. Army Garrison Picatinny Arsenal employees are committed to providing programs and services delivered with a sense of individual pride ...

Here’s what customers say about HDI training: “Our instructor was an exceptional presenter. He skillfully connected the course material to real-world situations, making it much easier for me to grasp ...

Manila, PHILIPPINES – With a hundred participants attended last February 17, 2016, the Customer Service Management Seminar is back on its second run on May 18, 2016 at AIM Conference Center, Makati ...

Wal-Mart training manager Steven Yu leads a team of 14 trainers at a store in Carrollton. The store is the first training "academy" for frontline managers. Wal-Mart expects to open more than 200 of ...

HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to help organizations and ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...