In the human resources world, I’ve observed that many leaders use their experience and intuition as decision-making guides. There’s a time and place for relying on experience and intuition, but solely ...

Hospital leaders agree: Evidence-based care protocols to guide how care is delivered are becoming the new norm. Putting guidelines in place can improve patient safety, streamline methods of care, ...

In “Straight Talk with Rick and Jal,” Harvard University’s Jal Mehta and I examine some of the reforms and enthusiasms that permeate education. In a field full of buzzwords and jargon, our goal is ...