A nurse practitioner-led triage intervention reduces wait and total encounter times; however, it has no effect on patient satisfaction rates, a quality improvement project reports.

Anyone who is not in the medical profession and who has wandered into an emergency room may be baffled by the hours of waiting and the mysterious process by which nurses and doctors move patients ...

Of the many fundamental changes brought about by the passage of the Affordable Care Act (ACA) in 2009, one of the most significant is the newfound emphasis on patient/member satisfaction. Prior to the ...

A new machine learning model developed by Mount Sinai researchers could reduce overcrowding in emergency departments, improve staff efficiencies and boost patient outcomes by informing ED ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Background: Patients presenting to the emergency department (ED) currently face inacceptable delays in initial treatment, and long, costly hospital stays due to suboptimal initial triage and ...

When a workplace injury occurs, employers with no medical training often must determine the severity of the injury and direct an employee to appropriate medical care. They may have to make on-the-spot ...

AI nurses are no longer a futuristic concept. They’re being tested out and deployed in medical care settings around the world. “Some hospitals have already introduced AI nurse robots, companion robots ...