Meta is now testing a way for its AI chatbot to follow up on you, and it will send users unsolicited messages regarding different topics as a way to keep users engaged with the experience. Note that ...

AI chatbots are supposed to be helpful. A new Stanford study suggests they can be dangerous. Researchers analyzed 391,562 messages across 4,761 conversations from 19 users who reported psychological ...

Many are concerned about the bizarre and truly sinister message. Whether we want to accept it or not, AI technology is here and becoming integrated into our daily lives rapidly. Just over half of all ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

A Canadian BMW customer got an unexpected text message offer on his 2021 BMW, and what followed turned into a cautionary tale ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...