Despite the issues with the Triple Zero outage and phone blocking, Telstra and Optus both saw overall complaint numbers ...

Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch ...

Optus says an issue is affecting mobile services for some customers, who are seeing "no service" or "SOS" on their devices.

Optus has issued a sincere apology amid thousands of customers nationwide experiencing another outage, with the telco telling ...

Thousands of people are still without mobile service following a massive Optus outage on Monday. At the peak of the outage ...

Optus customers have taken to social media to complain about another outage, as the telco offered an apology for the ...

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period ...

Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are ...

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

Investigations are underway after mobile phone users across the Gold Coast were reportedly cut off from the Optus network.

Optus is contacting those still affected via e-mail with instructions to restart their devices. Read more at straitstimes.com ...