No matter what happens with the current health reform legislation, hospitals in the coming decade will have less money and more demands upon them to improve efficiency, outcomes and safety. Since ...

Many hospitals and health systems are turning their attention to quality to improve patient care and avoid financial penalties for issues such as preventable readmissions and infections. While the ...

How can unexpected successes be replicated? How can failures be mitigated? What steps can be taken to prevent future catastrophes? These are questions that every organization must grapple with, and ...

In today's uncertain business climate, many companies are continually evaluating their performance improvement efforts to take control of margin improvement. This involves regularly evaluating the ...

The Obama administration is moving its performance improvement strategy away from collecting and reporting information and toward using the data to improve outcomes, according to a governmentwide memo ...