Ross Reynolds speaks with Douglas Stone and Sheila Heen, lecturers on law at Harvard Law School, about their new book, "Thanks for the Feedback: The Science and Art of Receiving Feedback Well." In the ...

Pour yourself a cup of tea, turn your (right) ear toward your speakers and take a listen to the very first episode of the Hidden Brain podcast. We're talking a lot about feedback. First, we'll hear ...

Follow this author to personalize your feed and get instant alerts. WHY FOLLOW? Update your preferences in Account Settings Personalized Content Follow this author to personalize your feed and get ...

Switchtracking, as defined by author Sheila Heen, is when "someone gives you feedback, and your reaction to that feedback changes the subject." (Hanna Barczyk for NPR) ...