During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

If you’ve noticed a brand new natural gas meter on the outside of your house or apartment building, you aren’t alone. Spire, the natural gas company serving the Missouri side of the Kansas City area, ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...