RSA Security has introduced a product that adds voice as a way for automated telephone banking services to identify users. The product is designed to help fight telephone banking fraud, the company ...
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Telephone banking and chatbots unsurprisingly proved popular for customers during the pandemic because of how they allowed them to interact with people at their bank in a safe and convenient way.
Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Home banking is the practice of conducting banking transactions from home rather than at ...
Santander customers will no longer need to remember and key in security numbers when accessing telephone banking, as the bank introduces voice and phone recognition technology. Telephone banking ...
TELEPHONE banking is in the news again. First Direct, the phone banking service owned by the Midland, a subsidiary of HSBC, is tipped to be on the verge of announcing the creation of a call centre in ...
Just as fingerprint sensors have made smartphones more useful and secure, voice-authentication tech is making the dreaded call to customer services that bit more convenient. Following TalkTalk and ...
Police and banks to extend fraud prevention scheme to online and telephone banking The Banking Protocol, a UK-wide scheme that enables bank branch staff to alert their local police force when they ...
Commercial Bank, a leader in innovative digital banking in Qatar, has launched Visual Telephone Banking to empower the customer’s banking journey. Visual Telephone Banking enables customers to ...