Take the Telephone Doctor's one-minute quiz and find out. Read the scenario below and ask yourself, "Which sales type am I?" Either on the phone or in person, a customer says, "Tell you what .. I've ...

Customer service is a key function of any business operation. Companies that place a strong emphasis on assisting their customers, whether it be in-person, online or by phone stand a better chance of ...

How you influence you interaction with customersNancy Friedmantelephone sales, motivation, sales training, Telephone Doctor If you work with customers on the phone or face to face, are you aware that ...