Forbes contributors publish independent expert analyses and insights. What truly defines a business’s identity and operational environment? The answers lie in the concepts of organizational culture ...

The attention that organizational culture has received since the early 1980s continues today and has even intensified because companies now better understand the role that culture plays in an ...

Start by thinking about the dilemmas your people will face. by Erin Meyer At the beginning of my career, I worked for the health-care-software specialist HBOC. One day, a woman from human resources ...

In an era when many organizations struggle with employee engagement and rapid change, Charles Handy’s management theories offer enduring insights into building resilient, purpose-driven companies. The ...

With every decision or interaction, you, as a leader, are making a mark. To be an intentional leader, ask yourself what mark you’ll leave. The Fast Company Executive Board is a private, fee-based ...

Compliance professionals constantly seek to understand how systemic issues within corporate hierarchies can lead to severe consequences. The recent revelations about Bank of America’s (BoA) persistent ...

Terms like “customer-focused” and “customer experience” have become trendy, but they are also often used as a catch-all when building or denoting corporate culture strategies. Brands stand to benefit ...

Psychology plays a vital role in shaping and maintaining a healthy company culture. Understanding and reacting to psychological principles, such as employee motivations, emotional intelligence, and ...