The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...
Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...
Adding a chat feature to a store website is a simple way to stay in contact with customers, quickly answer questions and even close sales. When COVID-19 sent retail sales staffs off the sales floor ...