At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...

Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield ...

Little Rock 911 Operations officials say they have been getting non-emergency and administrative calls that should have been going to the city’s 311 Services, and vice versa.

New data obtained by FOX19 NOW shows Cincinnati’s 911 call center has reduced protocol errors by more than half, dropping ...

HARRISBURG, Pa. - We are learning more details Friday night about the intermittent 911 outages Pennsylvania is currently facing statewide. The director of the state's emergency management agency says ...

When someone dials 911, the first few seconds can determine whether law enforcement is dispatched or the call is routed to medical or fire crews.Kara Douglas ...

Major cleanup across Southern New England is now underway after a historic blizzard brought heavy snowfall and strong winds, knocking out power, trapping cars and even causing plows to get stuck in ...

Prosecutors portrayed  a Utah mother and children’s book author as a money-hungry killer Monday on the first day of a murder trial in her husband’s death. Her defense team urged jurors not to make ...

After thousands of users on TikTok made claims of rudeness by a local 911 dispatcher, the Bakersfield Police Department broke ...

The Bakersfield Police Department launched an internal review after a viral TikTok alleged a 911 dispatcher acted ...

Locals and tourists took shelter across Mexico amid a wave of retaliatory violence after government forces killed a powerful ...