At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...

If you think you are busy at work, try being a 911 dispatcher. Do you think you would have what it takes? On any given day, around five Morgan County 911 dispatchers sit peering at seven ...

One of the most liberal municipalities in Virginia urged its residents to report sightings of ICE agents to emergency services as if they were common criminals spotted on the street. The chairman of ...

Rhode Island State Police report more than 100 disabled vehicles during snowstorm The Rhode Island State Police Department says that it has responded to over 100 disabled vehicles during this ...

Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield ...

Little Rock 911 Operations officials say they have been getting non-emergency and administrative calls that should have been going to the city’s 311 Services, and vice versa.

New data obtained by FOX19 NOW shows Cincinnati’s 911 call center has reduced protocol errors by more than half, dropping ...

HARRISBURG, Pa. - We are learning more details Friday night about the intermittent 911 outages Pennsylvania is currently facing statewide. The director of the state's emergency management agency says ...

When someone dials 911, the first few seconds can determine whether law enforcement is dispatched or the call is routed to medical or fire crews.Kara Douglas ...

Major cleanup across Southern New England is now underway after a historic blizzard brought heavy snowfall and strong winds, knocking out power, trapping cars and even causing plows to get stuck in ...

Months after concerns surfaced about emergency calls being sent to the wrong police department, Mississippi Capitol Police say progress is being made — but problems with 911 call routing persist. Some ...

Prosecutors portrayed  a Utah mother and children’s book author as a money-hungry killer Monday on the first day of a murder trial in her husband’s death. Her defense team urged jurors not to make ...