News from the week beginning 16th Match includes news from Area Technology. CIQ, Deltek, Freshworks, Gong, MIssion Control, ...

A new federal lawsuit accuses IBM of paying an employee a profit-sharing bonus one day and handing him a termination notice the next. Stephen P. Gutierrez, a former Integrated Service Manager in IBM's ...

As enterprises reimagine operations with AI and automation, they introduce new complexities and risk that can stall – or even worse, derail — critical business transformation. Creating strategic ...

This book provides a strategic framework for ITSM implementation, focusing on structured planning, role definition, process standardization, and ongoing performance assessments. With each chapter ...

Universities around the world have welcomed students back to campus, but today's learning, coursework and student experiences extend far beyond physical classrooms. Technology shapes nearly every ...

BOSS Solutions recognized by Gartner Digital Markets for 2026 customer service excellence across BOSSDesk and BOSS811.

IRVINE, CA, UNITED STATES, March 5, 2026 / EINPresswire.com / — The Pinnacle Awards proudly announces the winners of the 2026 Artificial Intelligence Awards, recognizing excellence in AI innovation, ...

Loyalty Academy™ expands into Mexico, Colombia, and Spain through strategic alliance with leading Latin American ...

The author says knowledge, compassion, and everyday action empower individuals amid global challenges. LOS ANGELES, CA, ...