News

Airbnb CEO Brian Chesky’s Simple Rule for Healthier Co-Founder Fights Can Help Any Relationship
Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...
Half of Airbnb users in the U.S. are now interacting with its AI customer service agent
The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...
Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...
Airbnb brings AI customer service agent to half of US customers
Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, ...
JD Supra15h
Online Travel Update: Airbnb Eyes Hotels (Again), Booking Beats Expectations, and Kayak Embraces AI
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s ...
I worked with Mark Zuckerberg, Brian Chesky, and other Big Tech execs. Here's how I made sure I had an impact in the room with them.
Judd Antin has held leadership roles at Airbnb and Meta. These are 4 strategies he used to help him influence C-Suite leaders ...
The unconventional meeting habits of CEOS, including Jamie Dimon, Jensen Huang, and Brian Chesky
​Nvidia CEO and co-founder Huang adopts a unique leadership style that emphasizes organizational efficiency and autonomy.
Skift on MSN5d
Airbnb Reports 'Softness,' Looks to International and Hotels to Get Growth Mojo Back
Airbnb's CEO Brian Chesky said virtually all hoteliers will want Airbnb as a distribution channel. It plans to give them a ...
YourStory1d
50% of Airbnb's US customers interact with company's AI chatbot: Report
Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...
TechCrunch4d
Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...