Tigo has secured a $205 million financing package from IDB Invest and Bladex to enhance and expand its fixed broadband infrastructure across El Salvador.

FPT Software looks set to bolster its operations in the American nearshore as the IT provider has tapped technology industry veteran Alejandro Morales.

Business is moving faster than ever. Customers expect instant updates. Supply chains shift by the minute. Competitors launch and adapt in real time, yet many companies still operate on delayed cycles.

Overtime is an open secret in India’s IT sector. That's something everyone knows, but no one cares about. But IT workers are suffering a lot.

Microsoft has revealed that it saved over $500 million in its customer service division last year by deploying AI-powered agents across its service centers.

As more U.S. companies look to Mexico for nearshoring opportunities, the legal terrain beneath them is shifting fast. In a recent interview with Nearshore Americas, Carlos Vela-Treviño, a ...

Everyone wants to talk about AI. Many companies are actively investing in artificial intelligence. Strategies are drafted, vendors are selected, pilots are launched. Although AI is expected to deliver ...

Indian information technology solutions provider Mphasis has opened a new Centre of Excellence for Financial Services in Buenos Aires, creating its first operational base in Latin America. The centre ...

The countdown to automation is no longer abstract—it’s already underway for many white-collar professionals in the United States.

While most companies were beginning to tinker with AI tools after ChatGPT’s viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...

Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and communications provider Digital Solvers, marking a significant expansion in ...

Higher education in Latin America continues to suffer, with only one university from the region securing a spot in the latest QS’ top 100 global universities.