Kellie Romack, Chief Digital Information Officer of ServiceNow, discusses the company's strategic partnerships with Nvidia, Microsoft and Genesys, and the role those partnerships play in advancing AI ...

Omnisend customers can now compare performance across channels and leverage new export and sales attribution settings.

The integration of Sincera tools with The Trade Desk platform will help advertisers get a clear perspective on what they are buying. It will also empower publishers to provide the right range of data ...

Pipedrive, makers of CRM for small businesses, has passed the ISO 27001:2013 surveillance audit for information security management and achieved its extension, ISO 27701:2019, for privacy information ...

ZoomInfo and Salesloft have expanded their partnership to accelerate revenue growth for go-to-market teams.

Informatica and Databricks are helping customers create and manage AI-ready data and generative AI analytics on the Databricks Data Intelligence Platform.

While achieving the AI vision and realizing its full value and benefits is yet to come, a great deal of progress has already been achieved throughout the CX industry. Below is a list of lessons ...

Button's and Linktree's combined technologies will elevate shopping experiences by aligning intent with optimized journeys, while creating new revenue streams for creators.

MobileAction has expanded its commitment to the Apple Search Ads ecosystem through a partnership with Skai ( formerly Kenshoo ), which has integrated its Apple Search Ads business into MobileAction's ...

Algolia, an artificial intelligence search and discovery platform provider, has launched Shopping Guides, a content generation tool for e-commerce websites to guide shoppers and elevate their ...

One of the more interesting discussion points that came up during our discussion with vendor executives was on how the conversational aspects of what OpenAI unleashed with ChatGPT have been ...

For contact centers focused on lead generation and customer acquisition, non-compliance with regulations invites significant legal risks, including fines, lawsuits, and penalties. There is also ...