The deadly crash of an Air India flight carrying more than 240 passengers and crew members last week came after years of efforts to turn around the

Air India's recent plane crash, resulting in at least 271 deaths, is being addressed by Chairman N. Chandrasekaran as a critical turning point for improving airline safety. During a town hall, he emphasized perseverance amid criticism.

The airline must hold open investigation into the accident to regain customer trust amid efforts to overhaul the company to spur growth, analysts say Air India's crash of a Boeing 787 jet that killed more than 200 people will be a huge setback to the former state-run carrier's comeback plans after a change in its ownership to the Tata Group three

"Air India has been slated for scruffy, poorly maintained cabin interiors and sketchy service at times - however in the world of aviation this does not necessarily translate as poorly maintained functionality of aircraft and their airworthiness, all of which will undergo significant technical checks before deployed into the air.